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+              racfc391
 <sect1 id="intro-welcome-askhelp">
 <?dbhtml filename="askhelp.html" dir="introduction"?>
 <title>Asking for help and the FAQ</title>
+<title>Asking for help and the <acronym>FAQ</acronym></title>
 <para>If you encounter a problem while using this book, and your problem
+is not listed in the FAQ (<ulink
+url="http://www.linuxfromscratch.org/faq"/>), you will find that most
+of the people on Internet Relay Chat (IRC) and
+on the mailing lists are willing to help you. An
+overview of the LFS mailing lists can be found in
+<xref linkend="intro-welcome-maillists"/>. To assist us in diagnosing and solving
+your problem, include as much relevant information as possible in your
+request for help.</para>
+is not listed in the <acronym>FAQ</acronym> (<ulink
+url="http://www.linuxfromscratch.org/faq"/>), you will find that most of the
+people on Internet Relay Chat (<acronym>IRC</acronym>) and on the mailing lists
+are willing to help you. An overview of the <acronym>LFS</acronym> mailing
+lists can be found in <xref linkend="intro-welcome-maillists"/>. To assist us
+in diagnosing and solving your problem, include as much relevant information as
+possible in your request for help.</para>
 <sect2>
 …
 available as a module to the kernel.  If it is a module, is it configured
 properly in <filename>modules.conf</filename> and has it been loaded.  You
+should use <userinput>lsmod</userinput> to see if it's loaded. Check the
+<filename>sys.log</filename> or run <userinput>modprobe
+&lt;driver&gt;</userinput>
+to review any error message.  If it loads properly, you may need to add
+the <userinput>modprobe</userinput> to your boot scripts.</para></listitem>
+should use <command>lsmod</command> as root to see if it's loaded. Check the
+<filename>sys.log</filename> or run <command>modprobe &lt;driver&gt;
+</command> to review any error message.  If it loads properly, you may need
+to add the <command>modprobe</command> to your boot scripts.</para></listitem>
 <listitem><para>Are your permissions properly set, especially for
 devices.  LFS uses groups to make these settings easier, but it also
 adds the step of adding users to groups to allow access. A simple
 <userinput>moduser -G audio &lt;user&gt;</userinput> may be all that's
+necessary for that user to have access to the sound
+system.  Any question that starts out with "It works as root, but not as
 ..." should review permissions throughly prior to asking.</para></listitem>
+devices. <acronym>LFS</acronym> uses groups to make these settings easier, but
+it also adds the step of adding users to groups to allow access. A simple
+<command>moduser -G audio &lt;user&gt;</command> may be all that's necessary
+for that user to have access to the sound system.  Any question that starts
+out with "It works as root, but not as ..." should review permissions throughly
+prior to asking.</para></listitem>
+<listitem><para>BLFS liberally uses <filename>/opt/&lt;package&gt;</filename>. The main objection to this centers around the need to
+expand your environment variables for each package placed there (e.g.
+<listitem><para><acronym>BLFS</acronym> liberally uses <filename>
+/opt/&lt;package&gt;</filename>. The main objection to this centers around the
+need to expand your environment variables for each package placed there (e.g.
 PATH=$PATH:/opt/kde/bin).  In some cases, the package will walk you
 through the changes, but some will not.  <xref linkend="appendices-generic"/> is available to
 help you check.</para></listitem>
+through the changes, but some will not.  <xref linkend="appendices-generic"/>
+is available to help you check.</para></listitem>
 </itemizedlist></sect2>
 …
 <listitem><para>the exact error message or symptom you are
 receiving,</para></listitem>
 <listitem><para>whether you have deviated from the book or LFS at
 all.</para></listitem>
+<listitem><para>whether you have deviated from the book or
+<acronym>LFS</acronym> at all.</para></listitem>
 </itemizedlist>
 …
 <para>Expect guidance instead of specific instructions. If you are
 instructed to read something, please do so, it generally implies that
 the answer was way too obvious and that the question would not have been asked if a little
+research was done prior to asking. The volunteers in the mailing list
 prefer not to be used as an alternative to doing reasonable research on
 your end.  In addition, the quality of your experience with BLFS is also greatly
+enhanced by this research, and the quality of volunteers is enhanced
+because they don't feel that their time has been abused, so they are
 far more likely to participate.</para>
+the answer was way too obvious and that the question would not have been asked
+if a little research was done prior to asking. The volunteers in the mailing
+list prefer not to be used as an alternative to doing reasonable research on
+your end.  In addition, the quality of your experience with <acronym>BLFS
+</acronym> is also greatly enhanced by this research, and the quality of
+volunteers is enhanced because they don't feel that their time has been abused,
+so they are far more likely to participate.</para>
 <para>An excellent article on asking for help on the Internet in general

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