Changeset a0ed201 for chapter01/askforhelp.xml
- Timestamp:
- 10/21/2022 07:05:59 PM (2 years ago)
- Branches:
- 11.3, 11.3-rc1, 12.0, 12.0-rc1, 12.1, 12.1-rc1, 12.2, 12.2-rc1, bdubbs/gcc13, multilib, renodr/libudev-from-systemd, trunk, xry111/arm64, xry111/arm64-12.0, xry111/clfs-ng, xry111/loongarch, xry111/loongarch-12.0, xry111/loongarch-12.1, xry111/loongarch-12.2, xry111/mips64el, xry111/multilib, xry111/pip3, xry111/update-glibc
- Children:
- 2ebdd8c, 6219892, ad85e5b, fc60dac
- Parents:
- eaf26ea
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chapter01/askforhelp.xml
reaf26ea ra0ed201 14 14 this book, please check the FAQ page at <ulink url="&faq-root;#generalfaq"/>. 15 15 Questions are often already answered there. If your question is not 16 answered on th ispage, try to find the source of the problem. The16 answered on that page, try to find the source of the problem. The 17 17 following hint will give you some guidance for troubleshooting: 18 18 <ulink url="&hints-root;errors.txt"/>.</para> … … 24 24 assistance through the mailing lists and IRC (see the <xref 25 25 linkend="ch-intro-resources"/> section of this book). However, 26 we get several support questions every day and many of them can beeasily27 answered by going to the FAQ andby searching the mailing lists first.28 So, for us to offer the best assistance possible, you need todo some29 research on your own first. That allows us to focus on the more unusual26 we get several support questions every day, and many of them could have been easily 27 answered by going to the FAQ or by searching the mailing lists first. 28 So, for us to offer the best assistance possible, you should first do some 29 research on your own. That allows us to focus on the more unusual 30 30 support needs. If your searches do not produce a solution, please include 31 all relevant information (mentioned below) in your request for help.</para>31 all the relevant information (mentioned below) in your request for help.</para> 32 32 33 33 <sect2> … … 35 35 36 36 <para>Apart from a brief explanation of the problem being experienced, 37 the essential things to include in any request for help are:</para>37 any request for help should include these essential things:</para> 38 38 39 39 <itemizedlist> … … 51 51 </listitem> 52 52 <listitem> 53 <para>The exact error message or symptom being received</para>53 <para>The exact error message, or a clear decription of the problem</para> 54 54 </listitem> 55 55 <listitem> … … 61 61 <para>Deviating from this book does <emphasis>not</emphasis> mean that 62 62 we will not help you. After all, LFS is about personal preference. 63 Being up front about any changes to the established procedure helps us63 Being up-front about any changes to the established procedure helps us 64 64 evaluate and determine possible causes of your problem.</para> 65 65 </note> … … 85 85 the <command>configure</command> script and the <command>make</command> 86 86 run can be helpful. It is not necessary to include the entire output, but 87 do include enough of the relevant information. Belowis an example of the88 type of information to include from the screen output from89 <command>make</command>:</para>87 do include all of the relevant information. Here is an example of the 88 type of information to include from the <command>make</command> screen 89 output.</para> 90 90 91 91 <screen><computeroutput>gcc -DALIASPATH=\"/mnt/lfs/usr/share/locale:.\" … … 113 113 <screen><computeroutput>make [2]: *** [make] Error 1</computeroutput></screen> 114 114 115 <para>This is not enough information to properly diagnose the problem115 <para>This is not enough information to diagnose the problem, 116 116 because it only notes that something went wrong, not 117 117 <emphasis>what</emphasis> went wrong. The entire section, as in the 118 118 example above, is what should be saved because it includes the command 119 that was executed and the associated error message(s).</para>119 that was executed and all the associated error messages.</para> 120 120 121 121 <para>An excellent article about asking for help on the Internet is 122 122 available online at <ulink 123 url="http://catb.org/~esr/faqs/smart-questions.html"/>. Read and124 follow the hints in this document toincrease the likelihood of getting123 url="http://catb.org/~esr/faqs/smart-questions.html"/>. Read this document, 124 and follow the hints. Doing so will increase the likelihood of getting 125 125 the help you need.</para> 126 126
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