Opened 14 years ago

Closed 14 years ago

Last modified 14 years ago

#2703 closed enhancement (wontfix)

suggest make "New Ticket" link text alway displaying on the top of LFS wiki website

Reported by: littlebat Owned by: lfs-book@…
Priority: normal Milestone: 6.7
Component: Website Version: unspecified
Severity: trivial Keywords: ticket
Cc:

Description

I have ever tried to report a bug following the link "Report a Bug" in page " http://www.linuxfromscratch.org/lfs/ ". But when I opened linking page " http://wiki.linuxfromscratch.org/lfs/ ", I haven't found a familiar report bug link so I gave up as I am not familiar with this "Trac" system.

I don't know why this "Trac" system replacing the familiar name such as "bug" or "issue" with "ticket". But, I think it is helpful for a people new to "Trac" to make this "New Ticket" link Text always displaying on the toolbar regardless of he is logining or not. He will know he must to login to report a bug when he click that link.

Change History (5)

comment:1 by littlebat, 14 years ago

hehe, just like this "Trac" system's home page does ( http://trac.edgewall.org/ ), it has a "New ticket" link always displaying on the toolbar regardless of we are logining or not.

comment:2 by littlebat, 14 years ago

And, maybe enable anonymous reporting a bug is a better idea, just like: http://trac.edgewall.org/newticket?type=defect

comment:3 by littlebat, 14 years ago

But, when I tested anonymous reporting even on their demo trac site: http://trac.edgewall.org/demo-0.12/newticket , tested several times, their demo site always show me: "Submission rejected as potential spam". So, anonymous reporting maybe cause spam issue.

comment:4 by Matthew Burgess, 14 years ago

Resolution: wontfix
Status: newclosed

The "New Ticket" link is only made available to those people that have permission to submit new bug reports (i.e. logged in users). This is a feature of Trac's permission system.

We used to allow anonymous bug reporting/updating but suffered too much Trac-spam and the other methods of eradiacting that problem (e.g. captcha) were deemed too user-unfriendly/intrusive so it was decided to only allow logged in users to add/update tickets.

comment:5 by littlebat, 14 years ago

I am agree with your opinion of only allow a logged in user can add/update tickets.

My idea is just let all the users (include non-logined users) can see that link before they decide to login to report a bug. Then, they know there really is a report link "New ticket", but they must to login to process the reporting.

For a newbie of this "Trac" system, the first feeling when I see the LFS bug reporting page is, there is no a place to report a bug.

If you think this is a useful enhancement, do a little operation on the website source may get this benefit, I think.

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